Terms & Conditions

Welcome to Furnishiaa.com! These Terms and Conditions govern your use of our website and services. By accessing or using our platform, you agree to comply with these terms. Please read them carefully.

1. General Terms

1.1 Acceptance: By using Furnishiaa.com, you agree to be bound by these Terms & Conditions, our Privacy Policy, and other related policies.
1.2 Eligibility: You must be at least 18 years old or using this site under the supervision of a guardian.
1.3 Modifications: We reserve the right to update or modify these terms at any time without prior notice. Continued use of the site implies acceptance of the revised terms.

2. Products & Orders

2.1 Product Information: We strive to provide accurate product descriptions and images. However, slight variations in color, texture, and design may occur due to natural materials or screen settings.
2.2 Order Confirmation: Placing an order does not guarantee acceptance. We reserve the right to cancel or modify orders due to stock availability, pricing errors, or payment issues.
2.3 Custom Orders: Custom furniture orders are subject to specific lead times and may require upfront payments. Custom orders cannot be canceled or refunded once production begins.

3. Pricing & Payments

3.1 Pricing: All prices on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
3.2 Payment Methods: We accept payments via Credit/Debit Cards, Net Banking, UPI, Wallets, and EMI options.
3.3 Fraud Prevention: We reserve the right to verify transactions and cancel orders in case of suspected fraudulent activity.

4. Shipping & Delivery

4.1 Shipping Timeline: Orders are typically delivered within 3 to 4 weeks, but in some cases, it may take up to 6 weeks due to production or logistical constraints.
4.2 Delivery Partners: We work with trusted logistics partners for safe and timely deliveries. Delivery timelines may vary based on location and availability.
4.3 Delivery Refusal: If a customer refuses delivery without a valid reason, return shipping charges may apply.
4.4 Delayed Deliveries: We are not responsible for delays caused by unforeseen circumstances such as strikes, natural disasters, or logistics disruptions.

5. Returns, Cancellations & Refunds

5.1 Return Policy: Returns are accepted only in case of manufacturing defects or damages during transit. Customers must report the issue within 48 hours of delivery with proper evidence (images/videos).
5.2 Cancellations: Orders can be canceled within 24 hours of placement. After this period, cancellations may not be allowed or may be subject to cancellation charges.
5.3 Refund Process: Refunds (if applicable) will be processed within 7-10 business days through the original payment method.
5.4 Non-Returnable Items: Custom-made or personalized furniture items are non-returnable and non-refundable.

6. Warranty & Liability

6.1 Product Warranty: Our furniture comes with a limited warranty covering manufacturing defects. The warranty does not cover damages due to misuse, improper assembly, or regular wear and tear.
6.2 Liability Limitation: Furnishiaa is not liable for indirect, incidental, or consequential damages arising from product use.
6.3 Customer Responsibility: Customers are responsible for maintaining and using the furniture as per the provided care instructions.

7. Intellectual Property

7.1 Ownership: All content on Furnishiaa.com, including text, images, logos, and designs, is the property of Furnishiaa and is protected under intellectual property laws.
7.2 Restrictions: Unauthorized use, reproduction, or distribution of our content without permission is strictly prohibited.

8. Privacy & Security

8.1 Data Protection: We collect and process personal information as per our Privacy Policy.
8.2 Secure Transactions: We use encrypted payment gateways to ensure secure transactions. However, we are not responsible for security breaches beyond our control.

9. Dispute Resolution & Governing Law

9.1 Dispute Handling: In case of disputes, we encourage customers to contact our support team for resolution before taking legal action.
9.2 Governing Law: These terms are governed by the laws of India. Any legal disputes shall be handled within the jurisdiction of Jaipur Rajasthan courts.

10. Contact Information

For any queries regarding these Terms & Conditions, feel free to contact us at:

• Email: support@furnishiaa.com

• Phone: (+91) 6377701930

• Address: J-111, Vishwakarma Industrial Area Road No.18, Jaipur, Rajasthan – 302013

• Thank you for choosing Furnishiaa! We look forward to serving you with quality furniture and excellent customer service.